Additional Information

Additional Information

Account Navigation

Account Navigation

Currency - All prices are in AUD

Currency - All prices are in AUD
 Loading... Please wait...
BoxcarBruce

Policies

BoxcarBruce.com offers the following guidelines for  your shopping satisfaction:

Shipping: Your shipping costs within the continental United States are posted as a flat rate. I ship by USPS or UPS based on the value and weight of the item. Your purchase usually ships one business day after receipt of your payment. Occasionally, if I run out of stock and the delay will be too long, I will refund your payment for that item. U.S. customers get a USPS or UPS tracking or confirmation number by e-mail when the item ships. International buyers will not receive this information.

International Buyers: Allow 3 to 4 weeks for delivery in most cases. Sometimes it will take longer. I currently ship to Canada, UK, Germany and Australia and some European countries. International buyers do not qualify for free shipping offers.

APO/FPO  I do not ship to your address.

PO BOXES Do not always qualify for free shipping offers   

Signature Receipt: Shipments that do not fit in your mailbox are typically left at your door. I usually require that you sign for items of higher value. 

Returns: If you are not happy with your purchase, you may return your item for a full product refund if you: email me first within 14 business days of receiving your item using the original packing materials. If I have made a listing error and you have made a purchasing decision based on that error, you are entitled to full product and return shipping costs when you follow my shipping instructions. Seasonal items like a Holiday train set qualify only for an exchange or store credit.
  • You may return merchandise purchased from BoxcarBruce.com for a refund.
  • All returns must be approved by email or phone before you ship any item back to me.
  •  Item must be returned in original packing within 14 calendar days after receipt
  • Shipping, handling, and insurance charges are not refundable.
  • You are responsible for return shipping charges.